Skip to main content

Privacy Policy

At The Nanny Department, accessible from www.nannydept.ca, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by The Nanny Department and how we use it. We are a privately owned independent company and are passionate around the protection of our client’s information.

Any personal information we collect from you will be voluntarily provided through web forms or via email. This information will be used to fulfil your order and provide you with the service you are requesting.

We will not share, sell, rent or use your personal information with any third party outside of our organisation, other than as necessary to directly fulfill your request or provide the service you have requested. This includes data sharing with our sister company, The New Mummy Company.

Log Files
The Nanny Department follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

Cookies and Web Beacons
Like any other website, The Nanny Department uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information. You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.

Third Party Privacy Policies
The New Mummy Company’s Privacy Policy does not apply to other advertisers, partners or websites. We therefore advise you to consult the respective Privacy Policies of any of these third-party sites for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

Children’s Information
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity. The Nanny Department does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Online Privacy Policy Only
This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in The Nanny Department. This policy is not applicable to any information collected offline or via channels other than this website.

Consent
By using our website, you hereby consent to our Privacy Policy and agree to its Terms and Conditions.

Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact
For more information about our privacy practices, if you have any questions, or if you would like to make a complaint, please contact Neil Robertson our designated privacy officer by email at hello@thenannydepartment.ca.